We are committed to service excellence in all aspects of CCTV distribution, supplying quality, sustainable products and the highest standard of customer service possible.

Technical Support
When you buy from Empire Security you are not only investing in quality and sustainable products but also professional support, advice and guidance from our highly experienced technical support team. All our equipment is rigorously tested before sale, however if you do experience a problem, our technical team is dedicated to providing you with expert advice to get you up and running again as quickly as possible. For technical enquiries please call +86 20 8710 8508 or Email overseas@chinatclsouth.com

Complaint

If you are not satisfied with our product or serviceman’s attitude,you can complain and we will record by coordinator. To your complaint, we have professional technical team to solve it and put in our customer complaint record.

Demonstration and Training Facility
Our demonstration room boasts a modern, fully equipped training facility and will allow customers hands-on access to a broad range of CCTV equipment. Training courses run on regular date - contact us for more details.

ISO 9001
As an ISO 9001 approved firm we are committed to service excellence in all aspects of CCTV distribution. We take pride in supplying quality products and the highest standard of service possible, ensuring that all our customers consistently receive professional advice, guidance and support